Acceptance Testing

AUC Complaint Form

If you’re experiencing issues with your utility service or have concerns about energy facilities in Alberta, the AUC is here to help.

Emergency Billing Relief Program FAQs

Provides electric and gas utility billing credits for individuals affected by mandatory evacuation orders due to wildfires, floods or other emergencies in Alberta.

Winter Utility Reconnection Program

Assistance for utility customers at risk of being disconnected during winter months.